We are learning more and more about the power of positivity and how it impacts on people and teams. Research shows that high performance teams have a a positivity-to-criticism ratio of 5:1. In other words, high performance teams are five times more positive than their low performance counterparts. Click here for Harvard Business Review article.

This suggests that a smaller group of positive people can produce the same results as a larger group of negative people. Since payroll is the biggest cost in all of our stores, imagine how much you could save simply by increasing positivity and not allowing negativity.

Simply being more mindful to practice the following will go a long way to increasing positivity: